Our Values

Focus and guidance to foster great experiences and lasting relationships

At Toward Zero, our values drive our actions, our words and our approach to every relationship.

Yes, often our work hones in on systems and machines, efficiency and costs, but our focus remains on the people behind the production — in the front office, on the plant floor, within the supply chain, and amongst our own teams.

We believe that adherence to these values has allowed us to grow; and they are the most important contributing factor to our nearly 100 percent client-retention rate.

These are our guideposts:

Be Customer Centric

Be customer-centric

When the customer succeeds, we succeed. Always be focused and empathetic.

Be Responsible

Be responsible

Do what you say you are going to do. This is paramount to building trust.

Be Respectful

Be respectful

Treat others the way you would like to be treated. It's called the Golden Rule for a reason.

Be Balanced

Be balanced

Work hard, play hard. We want your best, which will only come with the right work/life balance.

Be a Great Team

Be a great team

Help your teammates when they need help. Ask for help when you need help.

Get Better

Get better

Learn something every day. Work on your weaknesses. Always ask yourself how we can be better.

Give Back

Give back

We must acknowledge that we are incredibly fortunate in some regards. Leave the world a better place than you found it.

Let's connect

Toward Zero builds and implements custom solutions that reduce rework and drive profits. How can we help you?

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